Pratical information

ACCESS

VISITOR ENTRANCE
23 rue de Sévigné
75003 Paris
Tel.: +33 (0)1 44 71 59 58 58
 

TRANSPORT
Metro:
Line 1: Saint-Paul
Line 5: Bréguet Sabin
Line 7: Pont-Marie
Line 8: Chemin Vert

Vélib’ Station:
Station No. 3002 Saint-Gilles – Turenne
Station No. 4010 Saint-Antoine - Sévigné

Bus:
Lines 96 (Place des Vosges), 91 (Saint-Gilles  - Chemin Vert), 29 (Place des Vosges), 69 (Saint-Paul), 76 (Saint-Paul)

OPENING TIMES

The museum is open from 10 am to 6 pm from Tuesday to Sunday

The ticket office closes at 5:15 pm. Last entry 5:15pm (permanent collection and temporary exhibition)

The exhibition rooms close at 5:45 pm

The exhibition rooms close at 5pm on December 24 and 31

Public holidays: the museum is closed on 1 January, 1 May and 25 December

TICKET PRICES

INDIVIDUALS

Permanent collections

The permanent collections are free of charge and can be accessed without booking. 

Activity with a museum guide, not including temporary exhibitions

The full programme of activities can be found in the calendar.
 

Temporary exhibitions
 

There is a fee for access to the temporary exhibitions 

You are strongly advised to book a ticket for a specific time and date online via our online ticketing service.

Tickets can also be purchased at the museum subject to availability. 

Only advance booking will guarantee access to the exhibition, even for those entitled to reduced or free entry. 

GROUPS

Free access visit
For a free access group visit to the Musée Carnavalet – Histoire de Paris and its temporary exhibitions, booking through online group bookings is required.

A reservation fee applies to groups, whether they are self-guided or accompanied by external lecturers or guides from the museum. The booking fee depends on the size of the group.
 

 
An additional amount may be paid at the museum to reflect the actual number of participants for all groups, either independent or with a museum guide, within the limits authorised by the museum. A higher fee may be applied when paying at the museum. The number of participants cannot be reduced in relation to the original booking.

The guide or group leader is included in the maximum quota authorised for the group.

Some groups are entitled to free entry:

•    School and after-school groups
•    Groups from the social domain
•    Groups of disabled visitors
•    Groups from hospitals, retirement homes and specialised institutions
•    Groups that have an agreement with Paris Musées
•    Please make your booking through the visitor department
 
Activity with a museum guide, not including temporary exhibitions

To book an activity with a museum guide, please complete the online booking form.  It is preferable to book at least six weeks before the day you plan to visit.

There is a fixed price for group activities based on the type of activity and the number of participants. The booking fee is not included in the price.

Guided visit/visit and activity/storytelling/lecture (in the museum) prices:

   
Workshop/itinerary/outside activity prices:

 
Reduced prices are available for:
•    Groups of young people under 26 years old
•    Groups of students (including students studying fashion, art, history of art and archaeology)
•    School and after-school groups (excluding activities centres run by the City of Paris)
•    Groups from the social domain
•    Groups of disabled visitors
•    Groups of hospital patients, retirement home residents and people from specialised institutions

Free entry is available for:
•    Activities centres run by the City of Paris
•    Groups that have an agreement with Paris Musées

ACCESSIBILITY

The Musée Carnavalet – Histoire de Paris is committed to accessibility for all including disabled people and non-traditional museum audiences.

For more information about your visit, please see:
•    our information for disabled visitors and groups
•    our information for groups from the social domain

Entry to the museum is free for the following groups (proof of status required):
•    Job seekers
•    Those on the minimum wage
•    Disabled visitors and their carer

Accessible interpretation aids are available during visits to the permanent collections to assist diverse audiences:
•    Adjusted hanging height for works
•    Simplified transcripts in Braille associated with tactile drawings or a tactile reproduction of an element of the work
•    Audio descriptions
•    Hands-on exhibits

These facilities are intended to make visits more accessible and inclusive, especially for those with motor, visual, auditive, mental and physical disabilities.
 
If you have any comments or questions, please contact the visitor department.

Equipment hire

Wheelchairs and buggies can be hired on request at the museum reception Booking is not required for this equipment.
Any equipment borrowed from the museum must remain on museum premises.
 

CLOAKROOM

Self-service cloakrooms, behind the welcome counter and ticket office, are available for you to leave your personal items (locker size 40x36x36 cm). Objects must be removed the same day. The museum cannot be held responsible for any valuable items left in the lockers.

Warning: for safety and conservation reasons, it is forbidden to enter the museum with a suitcase or large bag. Only handbag-type personal effects are allowed. They must be worn in front or carried in the hand.
 

PHOTOGRAPHS

Photographs for private purposes are allowed as long as no flash, tripod or imposing equipment that could affect other visitors’ enjoyment is used.